Increased Disability Award & Retro

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Re: Increased Disability Award & Retro

Post by thunderbolt on Wed 19 Apr 2017, 14:57

Received my Retro email on Friday and the money today. It included a top-up for a Disability award that I haven't even received yet...It was awarded on March 29th...so there's still more money coming bounce

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Re: Increased Disability Award & Retro

Post by chillier76 on Wed 19 Apr 2017, 15:03

I'm still waiting

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Re: Increased Disability Award & Retro

Post by Bruce72 on Wed 19 Apr 2017, 15:14

I'm still waiting too chillier.

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Re: Increased Disability Award & Retro

Post by chillier76 on Wed 19 Apr 2017, 15:34

What a shit show. And no one can explain anything as usual.

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Re: Increased Disability Award & Retro

Post by rkman on Wed 19 Apr 2017, 16:14

Received letter on Friday via email and the money was deposited today.....

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Re: Increased Disability Award & Retro

Post by Bruce72 on Mon 24 Apr 2017, 16:30

Still waiting........

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Re: Increased Disability Award & Retro

Post by VetWife on Mon 24 Apr 2017, 17:01

still waiting here too, my husband doesn't deal well with waiting and unknown/unanswered questions. I have called VAC to request and update and the agents don't know anything... I last called on Friday (since my online request from April 06 is still unanswered) and the lady had the gall to tell me its only 18% so its not a big deal...I know its only 18% but that's not the point, point is we would like an answer and should be given one. good grief.

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Re: Increased Disability Award & Retro

Post by Bruce72 on Mon 24 Apr 2017, 17:19

It's pretty ridiculous they can't give us straight answer. I've been trying to be patient, but I'm starting to get pissed off. The added stress is completely unnecessary. Figure it out and get on with it.

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Re: Increased Disability Award & Retro

Post by chillier76 on Mon 24 Apr 2017, 19:11

Yeah it's odd how no one seems to know anything.

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Re: Increased Disability Award & Retro

Post by czerv on Mon 24 Apr 2017, 20:26

Same here. Left messages at the beginning of April .... shit show continues.

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Re: Increased Disability Award & Retro

Post by VetWife on Tue 25 Apr 2017, 16:39

question to everyone still waiting....do you have any kind of overpayment from VAC for anything at all? I just found out from VAC that everyone who has an overpayment on their file is still waiting for the award retro as VAC will be recapping anything they are owed and these files must be calculated manually as their system can't do this. This is what VAC is referring to as a "more complicated" file. In my husbands case, he does have an overpayment in the amount of $34.79. Because they want their $35 bucks they are holding it up....go figure. Hope this info helps whoever else is still waiting.

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Re: Increased Disability Award & Retro

Post by Guest on Tue 25 Apr 2017, 17:15

VetWife wrote:question to everyone still waiting....do you have any kind of overpayment from VAC for anything at all? †I just found out from VAC that everyone who has an overpayment on their file is still waiting for the award retro as VAC will be recapping anything they are owed and these files must be calculated manually as their system can't do this. †This is what VAC is referring to as a "more complicated" file. †In my husbands case, he does have an overpayment in the amount of $34.79. †Because they want their $35 bucks they are holding it up....go figure. †Hope this info helps whoever else is still waiting. † †

That's correct VetWife,

I have an outstanding overpayment with VAC. Will the additional payment be used towards this overpayment?

It depends on each individualís situation. In some cases, for example, those who have a repayment plan already established of less than two years will receive the additional payment. In other situations, this payment may be used to reduce your overpayment. You will receive a letter explaining how the overpayment will be applied.

http://www.veterans.gc.ca/eng/help/faq/disability-award-increase#a19

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Re: Increased Disability Award & Retro

Post by VetWife on Tue 25 Apr 2017, 18:00

ya, it seems very crazy to me so hopefully this helps any others still waiting to understand why they are still waiting. It wasn't until today that one of the agents explained what a "more complicated" file was. why they couldn't have just said that to begin with is beyond me. The hubby doesn't deal well with "wait and see" and "be patient" as answers to direct questions and then it falls on me to deal with all the negative consequences of phone agents being flippant or under-informed.

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Re: Increased Disability Award & Retro

Post by Bruce72 on Wed 26 Apr 2017, 06:05

I found out yesterday that my DA top up payment has been in limbo, because of a $79 overpayment and that the retro has to be calculated manually.

VAC to client, you'll get your thousands, when we get our $79 bucks.

Needless to say I'm furious. VAC is so inept.

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Re: Increased Disability Award & Retro

Post by Rifleman on Wed 26 Apr 2017, 08:13

On fracking real what a bunch of hipicrts hope all get sorted out Bruce WOW!!!!

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