Canadian Soldiers Assistance Team (CSAT) Forum

"My Vac Account" News

View previous topic View next topic Go down

Re: "My Vac Account" News

Post by Rags on Sun 17 Apr 2016, 08:35

I tried to log onto and get set up on My VAC no joy doing that. hard to get set up once set up stupid password request with too many variables to remember. That said got loaded up requested some paperwork could not complete did not have me on file.....bozos. Called they sent me shit old way. Got it set it asside it was a claim for loss of eye sight it would be my 5th attempt as I always time out on data Im to send and they close the claim. So set it aside got to it 30 days later needed too much info got tired of it set it down.....picked it up 30 days later. Noticed the 60 day rule for letter to them if im going to take longer then 60 days or they close my file. Sent them a short F off letter guess I will be at this a 6th time in a year or two when I feel like it and dont want to squeeze the life out of a DVA rep. You would love the letter started with "To The VAC Idiot", and I explained how actually they only gave me 43 days to respond not 60 and what I thought of them real nasty. The seriously flawed part of all this is they have my other requests for help on same issue dating back almost 10 years and always timing out. You would think they would just be patient and forget the 60 day time out rule its not like my eye sight is going to come back. Bone heads.

Rags

Rags
CSAT Member

Number of posts : 791
Location : Adrift
Registration date : 2013-01-06

Back to top Go down

Re: "My Vac Account" News

Post by 1993firebird on Wed 06 Apr 2016, 14:40

Bigrex , last I heard PIA is not setup with the VAC My Account system. Just pensions , awards , ELB , VIP and perhaps others.

1993firebird
CSAT Member

Number of posts : 1582
Location : Ontario
Registration date : 2013-01-10

Back to top Go down

Re: "My Vac Account" News

Post by bigrex on Wed 06 Apr 2016, 09:14

Binrat, there are two different places to look. The one you are referring to is under "track your applications". But if you go to the 'Inbox", there is two buttons near the top, "Secure Messages" and "Letters and Forms from VAC". So I'm guessing the decision letter would be under the second.
avatar
bigrex
CSAT Member

Number of posts : 3114
Location : Halifax, Nova Scotia
Registration date : 2008-09-18

Back to top Go down

Re: "My Vac Account" News

Post by Guest on Wed 06 Apr 2016, 06:29

Thanks for the update Johnny.

Guest
Guest


Back to top Go down

Re: "My Vac Account" News

Post by BinRat on Wed 06 Apr 2016, 02:15

I had a re-assessment on my PA pensioned conditions, bac last year, and when I read this thought I'd check, and lo and behold,
stage 4 completed, but there was no approval / denied or no change letter from what I could see there, again I am not sure when
stage 4 was completed, but I'll have to keep an eye out as well, see if an when it makes it there...

BinRat
CSAT Member

Number of posts : 225
Location : Komoka
Registration date : 2008-09-18

Back to top Go down

Re: "My Vac Account" News

Post by bigrex on Wed 06 Apr 2016, 00:05

I wonder if all approval/denial letters will be posted, or just the disability awards. I'm waiting for a reassessment of my PIA, and it will be a lot easier, and less stressful opening up a website, than driving down to the mailbox every day, looking for a brown envelope.
avatar
bigrex
CSAT Member

Number of posts : 3114
Location : Halifax, Nova Scotia
Registration date : 2008-09-18

Back to top Go down

Re: "My Vac Account" News

Post by bigrex on Wed 06 Apr 2016, 00:00

Pinger, I understand your skepticism, but My VAC account is actually pretty handy. It tells you what benefits you are receiving, and how much. You can also get access to any forms that you may need.
avatar
bigrex
CSAT Member

Number of posts : 3114
Location : Halifax, Nova Scotia
Registration date : 2008-09-18

Back to top Go down

Talking "My VAC Account"

Post by pinger on Tue 05 Apr 2016, 22:01

JMO.

Never had a vac account and don't wan't one any time soon.

Just another dead end plastic automated answering machine to me.

Person to person / eyeball to eyeball is so much better if your mobile enough.


Was trying to place into New VAC Account topic. Didn't work, dag nabbit... so sorry lol Smile
avatar
pinger
CSAT Member

Number of posts : 1240
Location : Facebook-less
Registration date : 2014-03-04

Back to top Go down

Re: "My Vac Account" News

Post by 1993firebird on Tue 05 Apr 2016, 21:01

Not old news , new policy that very few Vets know about. Thanks for posting.

1993firebird
CSAT Member

Number of posts : 1582
Location : Ontario
Registration date : 2013-01-10

Back to top Go down

"My Vac Account" News

Post by johnny211 on Tue 05 Apr 2016, 20:02

Good Day to all my Vet friends. Today I got this notice on the "My Vac Account", after I asked about a decision letter.
Thought I would pass it on. Not sure if this is old news or not. VVV...

- I also wanted to take the opportunity to tell you about some
changes that were introduced to My VAC Account. Effective April
5, 2016 decision letters for disability claims will be released
to clients via My VAC Account. Offical decision letters will
still be mailed to you for your records.

avatar
johnny211
CSAT Member

Number of posts : 573
Location : Down East
Registration date : 2014-12-26

Back to top Go down

Re: "My Vac Account" News

Post by Sponsored content


Sponsored content


Back to top Go down

View previous topic View next topic Back to top

- Similar topics

 
Permissions in this forum:
You cannot reply to topics in this forum