Dropped from Case Manager

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Dropped from Case Manager

Post by acerman1234 on Sun 17 Apr 2016, 07:07

I have or going to be soon dropped from my case manager according to my Doctor. Has any one else been dropped from their
case manager, due to inactivity or any thing else? Is this just the way the Liberal Government is working to get the Numbers down
on case managers list to satisfy the numbers game rather then boost their managers numbers? Cheap way out as I see it!

thanks

acerman234
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Re: Dropped from Case Manager

Post by Trooper on Sun 17 Apr 2016, 07:51

If you require assistance from a case manager , one should be allocated to you.

To say they are dropping you per se is only really to say that perhaps they were working in conjunction for a specific Item for you and that assistance is no longer required.

I know Veterans who were not in contact with any case managers for years only to one day receive a call from a case manager asking them if they require assistance.
A simple phone call to DVA from the Veteran can trigger a case manager to contact you.

So I would not worry to much about feeling left out by what your doctor said , case managers are there to assist , and if you need assistance , you should have no problem getting it from a case manager when you request it.
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Re: Dropped from Case Manager

Post by acerman1234 on Sun 17 Apr 2016, 07:58

Thanks trooper:

My case manager has not visited in five years, but did call once a year for the required check up.
I am just worried about the wait time with out a case manger...but then again it did at times toke
months for the current manager to reply only to be told she did not receive THE message?

thanks again

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Re: Dropped from Case Manager

Post by Guest on Sun 17 Apr 2016, 08:09

ya thing I find weird about this is the doctor is telling you this . i know they have their internal administrative procedure's moving files from one desk to another but does that require notifying doctors ? i suppose if the doc needed to be in constant communication with the CM for some reason say working on the ELB rehab . outside of that it just seems odd .

propat

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Re: Dropped from Case Manager

Post by Dannypaj on Sun 17 Apr 2016, 08:18

Depends on your physical/mental conditions I guess and if you are stable enough without their support to carry on with your life. Vac wants you to enjoy some what of a Quality of Life, that is manageable for your *pensioned conditions*.
Basically they are there as a crutch until you get yourself mobile / self-sufficient, then away they go and away you go, right back to the old 1-800 number, IDK I have had the same CMO for at least the last 5 years and I check in once a month, but it all depends on your *pensioned conditions*.
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Re: Dropped from Case Manager

Post by acerman1234 on Sun 17 Apr 2016, 08:39

I got the impression that the doctor was worried where/to whom the approval would come in the future
for more visits, as she was the one approving them??

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Re: Dropped from Case Manager

Post by Guest on Sun 17 Apr 2016, 12:41

I only see or hear from my case manager very little once twice a year. The last time I talked to her she said unless I needed something most grandfathered PA clients wouldn't be contacted very much! And to be honest the less VAC the better just keep the money flowing and keep your social work BS!

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Re: Dropped from Case Manager

Post by bigrex on Sun 17 Apr 2016, 12:55

In my situation, I didn't find out until I was in distress and called VAC to ask my CM for help, only to be told I didn't have one anymore. Apparently my CM was assigned to my wife instead, when VAC started paying for her to go back to school, after I was TPI'd. To me that made absolutely no sense, since I am the Veteran. So maybe the CM's should be assigned to the Veteran AND their family. After all, it's not just the individual that is affected by the disability.
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Re: Dropped from Case Manager

Post by ColdWarVet1980 on Sun 17 Apr 2016, 13:47

After I was TPI'd I no longer had a CM. That was two years ago. He was there to help me with getting my benefits. He called me to inform me that he was closing my file.
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Re: Dropped from Case Manager

Post by Guest on Sun 17 Apr 2016, 13:50

For the most part a lot of these cm treat people like welfare receipts ! This I couldn't stand! For me I would like VAC to be like cppd , just a monthly cheque and no put downs!

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Re: Dropped from Case Manager

Post by pinger on Sun 17 Apr 2016, 16:04

acerman
Not sure how in heck you got a VAC/CM update from your doctor first.
But as far as getting "dropped" by your cm goes, there is active and the other ones.
1 to 40 come 25 as opposed to csa's or something like a dormant/dead file.
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Re: Dropped from Case Manager

Post by Pipes on Mon 18 Apr 2016, 14:17

Just before I received the Attendance allowance my Case Manager called and stated that she would no longer be my CS. I asked her why. She said that the job was getting to her as most of her clients were beligerant and had feelings of entitlement which was focused on her. She was tired of the abuse and took another job. She did mention that there were a couple good clients, like me, who did not give her a hard time. This is a common problem that most of the VAC CM's encounter.
It seems that not only is there a staffing shortage, a paperwork nightmare, redtape, and the usual runaround but the CM's are getting the shitty end of the stick when confronted with us Vets.

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Re: Dropped from Case Manager

Post by RobbieRoyal on Mon 18 Apr 2016, 14:42

I find that the CM's are given quota's and standards if they misrepresent the OFFICE and give out "TOO MUCH" then reprimanded they become. Try doing your job when you want to give so much more but get your feet taken out beneath you. Yes Pipes the CM's are be hit by both the vet and their office but the reason vets are singled out is because those entitlements are benefits not going to vet. I can see why they the vets become nasty.
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Re: Dropped from Case Manager

Post by Trooper on Mon 18 Apr 2016, 15:16

This is not the first I hear of a CM leaving DVA.

They have a job to do and whatever they are working on with any one particular Veteran , they the CM's hold a great deal of power in the deciding factor of approval.
In some cases , the full power of approval.
A good CM will explain in full detail what the requirements are in getting approved for the benefit in question.
Then the CM should follow by what protocols they are to go buy while conducting the evaluation.
If the CM sees that the Veteran is sliding away from the protocol , the CM should explain this to the Veteran.
The CM should also state after any such evaluation weather the Veteran meets the requirements or not.
This way if the Veteran is not approved , the CM can go back to what was said previously.
Or if the Veteran is not happy with what is being said even before the evaluation is completed , they can request another.

I would think that it's like any other job , some are more accepting in regards to criticism , then others.
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Re: Dropped from Case Manager

Post by bigrex on Mon 18 Apr 2016, 19:14

Honestly, if the CM appears to actually care for the veterans and their well being, the veterans are less likely to take their frustrations on them. I've been furious at times with VAC, but I always knew that my CM was doing everything she could to help me.
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