Is a case manager neccessary for VA claims?

View previous topic View next topic Go down

Is a case manager neccessary for VA claims?

Post by Paranoidandroid on Sat 21 May 2016, 13:47

Hello,

I have just finished the process of opening a VAC account and submitting 2 claims online. Both conditions are listed in my medical documents. Should I have seen a case manager before submitting these claims? If so, is it to late since they have already been submitted.

Thanks

Paranoidandroid
CSAT Member

Number of posts : 8
Location : Ontario
Registration date : 2016-05-07

Back to top Go down

Re: Is a case manager neccessary for VA claims?

Post by Rifleman on Sat 21 May 2016, 14:33

I have submitted claims through my vac account and i did not contact my case manager and there was no problems with my claims

Rifleman
CSAT Member

Number of posts : 613
Location : facebook
Registration date : 2013-05-15

Back to top Go down

Re: Is a case manager neccessary for VA claims?

Post by johnny211 on Sat 21 May 2016, 16:56

Hi Paranoidandroid - Maybe some others can back me up, but it is my understanding that if your injuries, be them mental or physical and complicated, this is where you can ask for a Case mgr. In my case being TPI'd, and at 100%, a case mgr got involved 2 yrs ago when I was put on Voc Rehab. At the end of the 2 yr mark, and when I was deemed TPI, I was required to sign off as no longer case managed. Maybe others have a different view. VVV...
avatar
johnny211
CSAT Member

Number of posts : 534
Location : Down East
Registration date : 2014-12-26

Back to top Go down

Re: Is a case manager neccessary for VA claims?

Post by BinRat on Sat 21 May 2016, 22:49

Okay i'll chime in.

I've done multiple claims on my own, and submitting them to the pension officer at veterans affairs Local Office.

Now if you submit them online they now go to DBU, (Disability Benefit Unit) they will collect the relevant information
And your case will then get forwarded from there.

If there is something they need, they will call you and or you'll get a message from them in your My Vac account.

Also, you can approach a Legion Service Officer who can give you a hand in getting what information over to them

A Case manager is usually assigned to you after you get a favorable claim, to get you into the Vocational/Medical
rehab programs, and help you then or from there.

Also on your My Vac account it will say what step it is in, if step 1, they are still gathering information, from Doctor/Med docs
and from you so I believe you can still add until it is moved to step 3..

Step 1
VAC has received your application form. Once we receive all of your supporting documentation, a decision can be expected within 16 weeks. <- Once at 3 not 1
Step 2
We are reviewing all of the information obtained in support of your claim. <-- should still be able to add during this time
Step 3
Your claim is at the decision making level. You should expect a decision letter within 16 weeks of the date we received your application and all of your supporting documentation.
Complete
Your claim for disability benefits has been completed. If you have not received a decision letter, you can expect one shortly.

So basically if you have no problem filling out forms getting medical information, just fire away

BinRat
CSAT Member

Number of posts : 216
Location : Komoka
Registration date : 2008-09-18

Back to top Go down

Re: Is a case manager neccessary for VA claims?

Post by Newf on Sun 22 May 2016, 06:07

That is a good summary of the process. †I submitted my applications and supporting evidence online through the my vac account. †There was no issues and I never spoke to anyone. † I never did have any VAC officials request information from me. †They make a decision based on a review of your medical/service file and any supporting info you submit (eg written statement from a person who witnessed the injury, photographs, etc). †I would not count on VAC officials to collect all of information for any of your claims. I suggest you upload or submit it to VAC yourself. †ALso keep track or copies of everything you send them and on what date it was sent to VAC. †If you ask any questions by email then you may get a reply in 2-6 days or none at all or sometime they phone you to talk about an issue. †There is lots of info on this site and some great people to give you advice. Good luck.
avatar
Newf
CSAT Member

Number of posts : 89
Age : 62
Location : Nova Scotia, Canada
Registration date : 2014-09-13

Back to top Go down

Re: Is a case manager neccessary for VA claims?

Post by 1993firebird on Sun 22 May 2016, 18:06

Get the medical reports yourself from your military medical file , do not , I repeat , do not rely on Veterans Affairs to look up your medical reports in your Military medical file by giving them access to your Military medical report.

1993firebird
CSAT Member

Number of posts : 1582
Location : Ontario
Registration date : 2013-01-10

Back to top Go down

Re: Is a case manager neccessary for VA claims?

Post by pinger on Sun 22 May 2016, 18:26

Newf wrote " I would not count on VAC officials to collect all of information for any of your claims. " Very good and smart. Mail the photocopies registered with signature required. It's fail-safe and never lost.

To answer your question Paranoidandroid... " Should I have seen a case manager before submitting these claims? " No. you'll get one eventually. But here's hoping you get a good a really good one.

pinger.


Last edited by pinger on Sun 22 May 2016, 18:42; edited 1 time in total (Reason for editing : typo)
avatar
pinger
CSAT Member

Number of posts : 1232
Location : Facebook-less
Registration date : 2014-03-04

Back to top Go down

View previous topic View next topic Back to top

- Similar topics

 
Permissions in this forum:
You cannot reply to topics in this forum