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CM: Case Manager

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Re: CM: Case Manager

Post by czerv on Tue 10 Jan 2017, 12:21

Thanks RobbieRoyal,
My sentiments exactly. Seem like they train the new hires to follow their 'policy' of helping vets.
Happy New Year,
Cheers

czerv
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Number of posts : 185
Location : Ontario
Registration date : 2013-05-15

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Re: CM: Case Manager

Post by RobbieRoyal on Tue 10 Jan 2017, 11:50

My suggestion czerv stick here on CSAT we will get you your answers or for better words give you the info so your not alone getting through this, trust me THE CM Manual is as follows.............
1. Get particulars
2. Get more UFI
3. Tell the Vet you GT6
4. DO NOT OFFER THE FRACKERS NOTHING, let them figure it out
5.a C is P and weekends are free.
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Re: CM: Case Manager

Post by czerv on Mon 09 Jan 2017, 08:48

Thanks again. I agree with you Vet1234. It is more 'interference' than help, at least from my CM. I want to be left alone and deal with issues on my own.

Cheers

czerv
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Location : Ontario
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Re: CM: Case Manager

Post by Vet1234 on Sun 08 Jan 2017, 17:09

Good luck with that Cserv... I find having a CM more of a hindrance than a help.
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Re: CM: Case Manager

Post by czerv on Sun 08 Jan 2017, 13:58

Thank you for the replies. It helps. It seems to me that since I got one (CM) while leaving military on 3b, I had to ask for everything myself. Not even one suggestion as to what should I apply for and even how. Are they the one who 'approve' chiropractic treatment? physiotherapy?, etc.. even when I have doctors prescriptions for it? Fighting for extension of sessions, no clear answers who approves that.
Very frustrating and annoying. But when I dropp it and do it on my own, through PSHCP, VAC may say that I do not follow my rehab plan (which, by the way, I have never seen nor approve/agreed to). My plan is simple: pain management. That is all.
Thanks again.

czerv
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Re: CM: Case Manager

Post by Guest on Sun 08 Jan 2017, 13:01

Case Management
Case management is a service offered by Veterans Affairs to assist former members, Veterans, RCMP and their families who may be finding it difficult to navigate a transition or change in their lives. Not everyone needs case management services, however if you do the VAC Case Manager will assist you in dealing with the challenges you are facing. Some examples when you might need case management include coping with serious illness or adjusting to a loss such as a career or a loved one.

When preparing to leave the military a VAC representative will meet with you during your Transition Interview and discuss the programs and services VAC offers, and at that time will discuss whether you and your family may need case management services.

The case management process begins as soon as you and your VAC case manager meet - it is important for us to get to know you and for you to get to know us. Through the process you and your case manager will discuss many aspects of your life and identify your goals and what may be a barrier to you achieving your goals. You will develop a plan with the case manager and be an active participant throughout the process. VAC case managers are members of interdisciplinary teams and have access to doctors, nurses, physiotherapists, occupational therapists, mental health specialists, rehabilitation specialists, and provincial and local programs and service providers. Throughout the course of the case management process your case manager will monitor and evaluate your progress and adjust the plan as necessary to assist you and your family reach your goals, and optimize your level of independence and well being.

Remember you may not need case management services today, but in the future if you and your family feel you need help you can contact us and we will be happy to meet with you whether to provide information and direction or to provide case management services.

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Re: CM: Case Manager

Post by johnny211 on Sun 08 Jan 2017, 12:49

czrev - Sorry cannot shed any light on a list of their duties, but I a lot of us have been there. I had one for 11/2 yrs. She also appeared nice, but was useless. She would mix my file up with someone else when talking to me, forget I sent her paperwork. I had to dig everything out of her, and read policy,and with the help on here, tell her what to put in for me. Yep it was mentally painful, for someone like me who like lots have PTSD. Two of my friends called VAC and got switched fm her to another CM. Not sure if you can do this, but try.
We can only hope the new hires are better trained to deal and help us...Like there supposed too. Johnny Out,,VVV...
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CM: Case Manager

Post by czerv on Sun 08 Jan 2017, 11:50

Could somebody point me to a doc/memo/info re: Duties and Responsibilities, etc., of a CM 'looking after' a veteran.

This would be greatly appreciated. My CM (hired towards the end of last year) seems to be more annoying than helpfull.
Very nice on a phone (Social Worker) but of not much help.
While in CF/CAF we all knew what was our 'job' and what our duties were.
Cheers to all.

czerv
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