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Veterans Affairs mobile app for PTSD sufferers hasn't been updated since 2013

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Re: Veterans Affairs mobile app for PTSD sufferers hasn't been updated since 2013

Post by johnny211 on Mon 09 Jan 2017, 20:08

Bruce72 - good find, ya our system is way behind. I Checked out what a U.S. Vets options are. Check out Their VA crisis page. There is even a live 24 hr chat option.

https://www.veteranscrisisline.net/


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Veterans Affairs mobile app for PTSD sufferers hasn't been updated since 2013

Post by Bruce72 on Mon 09 Jan 2017, 18:00

A smartphone app aimed at assisting Canadian veterans suffering from post-traumatic stress disorder has not been updated since it was launched by the Conservative government in 2013.

The PTSD Coach Canada app was officially launched by then-Veterans Affairs Minister Steven Blaney in May 2013. According to theVeterans Affairs Canada website, the free mobile application is intended to “help veterans learn and manage symptoms that can occur after trauma.”

The app provides information on PTSD, tools on how to manage its symptoms, a self-assessment feature and material on how to seek professional support. The customizable app had been adapted from an American version developed by the U.S. Department of Veterans Affairs and Department of Defence and is available to Apple and Android devices.

A visit to the PTSD Coach Canada description page on the app store shows that it has only undergone three updates since its creation and all of those improvements occurred in 2013. An attempt to download the app on an iPhone prompted a pop-up message to appear, which read: “‘PTSD Coach’ may slow down your iPhone. The developer of this app needs to update it to improve its compatibility.”

One Canadian veteran, who wished to remain anonymous, told CTV News’ Richard Madan that the neglect towards the mobile app points to a larger problem within the government.

“It symbolizes everything that’s wrong with Veterans Affairs,” the veteran said. “It’s that they do something, they put something up there, but they don’t monitor it. They don’t update it. They just throw it out there.”

In an email to CTVNews.ca, a Veterans Affairs spokesperson said that since the app is an adaptation of the U.S. version of PTSD Coach, it hasn’t been updated since 2013 because that’s the last time the American app was updated.

http://www.ctvnews.ca/mobile/health/veterans-affairs-mobile-app-for-ptsd-sufferers-hasn-t-been-updated-since-2013-1.3234073

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