Veterans Ombudsman to meet with Yellowknife Veterans' Community

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Veterans Ombudsman to meet with Yellowknife Veterans' Community

Post by Guest on Thu 07 Sep 2017, 06:18

Veterans Ombudsman to meet with Yellowknife Veterans' Community


OTTAWA, Sept. 1, 2017 /CNW/ - Canada's Veterans Ombudsman Guy Parent will be in Yellowknife, NWT, on September 6th and 7th to meet with Veterans and their families, Veterans' organizations, members of the Canadian Armed Forces, Rangers, RCMP, and municipal leaders.

"I am looking forward to visiting Yellowknife," said the Ombudsman. "As the capital of the Northwest Territories, it is a dynamic community with many serving members and Veterans and their families. Their concerns are my concerns as Veterans Ombudsman, and I intend to meet as many members as I can."

Mr. Parent hosts public Town Halls and Stakeholder Meetings in communities across the country. On the afternoon of September 6, he will be hosting a Stakeholder Meeting in Yellowknife at the Explorer Hotel including representatives of local Veterans' groups, health care and service providers, researchers, members of the Defence community, and local elected officials. In the evening, he will host a public Town Hall, also at the Explorer Hotel. On Thursday, September 7, he will host a second Town Hall at the Joint Task Force North base. At the meetings, he will provide an update on the work of his office and the support it provides, his priorities going forward, and recommendations for improvements. An Ombudsman Service Representative will also be in Yellowknife for private consultations with Veterans.

Chief Warrant Officer Guy Parent (retired) joined the Canadian Forces in 1964, and served as a Search and Rescue Technician for over 30 years. He now has been serving Canadians in various military and civil functions for over 50 years. He was first appointed Veterans Ombudsman in November 2010 for a five-year term, which was renewed in 2015 for three additional years.

The Veterans Ombudsman works to ensure the fair treatment of Veterans and their families by reviewing and addressing complaints, and systemic and emerging issues in relation to the programs, services and benefits provided by Veterans Affairs Canada. The Office of the Veterans Ombudsman is evidence-based with dedicated front-line staff who help individual Veterans and their representatives navigate the complexity of VAC's benefits and programs. The office also identifies gaps in programs, benefits and services for Veterans and their families, informs debate on systemic issues and makes recommendations to the Government for improvements.

SOURCE Veterans Ombudsman

For further information: Media inquiries: Lucille Hodgins, Office of the Veterans Ombudsman, 613-943-7884,
lucille.hodgins@ombudsman-veterans.gc.ca

http://www.newswire.ca/news-releases/veterans-ombudsman-to-meet-with-yellowknife-veterans-community-642442673.html

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Re: Veterans Ombudsman to meet with Yellowknife Veterans' Community

Post by Guest on Fri 08 Sep 2017, 14:24



Canada's Veterans Ombudsman September 6 ·

Great to discuss the unique reality of the North with stakeholders in Yellowknife. Incredible to hear about many Rangers serving our country for 50+ years! Once again, I heard that communication to members, Veterans and family members needs to be improved and that navigating the system is all too complex. The community was appreciative of the face to face discussion.

Wilson Mahihkan Ronnie You guys are in bed with Veterans Affairs
September 6 at 3:17pm

Graham Godlien that was a incredible waste of taxpayer dollars ...
September 6 at 2:55pm

https://www.facebook.com/VeteransOmbudsman/photos/a.10154640812030035.1073741825.240702280034/10159247144205035/?type=3&theater

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Highlights from outreach in Yellowknife

Post by Guest on Sat 23 Sep 2017, 16:02

Highlights from outreach in Yellowknife


Ottawa, ON - September 15, 2017

Visiting Veterans across the country to hear their concerns is very important to me. This past week, my team and I were in Yellowknife where we hosted two Town Halls and a Stakeholder Meeting. We were also able to offer one-on-one consultations to Veterans wishing to discuss their files in-person with a representative from my Office. After hearing the concerns of the community, I was also able to speak with Yellowknife’s Mayor, Mark Heyck, about the needs of Veterans in his constituency.

The Stakeholder Meeting


The major issues discussed at the stakeholder meeting were communication, namely how hard it is to access information about benefits and services due to the unique geographical challenges of people “on the ground” in the North, and the complexity of figuring out who is eligible for which benefits. Stakeholder Engagement Highlights Yellowknife, NT: http://www.ombudsman-veterans.gc.ca/eng/about-us/ombudsman/stakeholder-engagement/2017-09-06-Yellowknife

The Town Hall at the Headquarters of the Joint Task Force (North)


With approximately 100 members in attendance, many of them Rangers, some wondered whether their benefits would be in place upon their release. They also asked for tips on submitting a successful application to VAC, and what treatments or benefits were available through VAC. There were also many who wanted more information about the education benefit which comes into effect in April.

Town Hall the evening of September 6


The discussion centered on turnaround times and benefit eligibility. Attendees shared concerns about how challenging it could be to figure out which benefits they were eligible for, and they noted that the information they have is mostly word-of-mouth from people they know who have accessed benefits in the past. “How do I make sure my application is bullet proof?” someone asked, “No one helps us.” Many felt like they were at a disadvantage in planning their transition to civilian life because of the lack of information. It was also noted that t serving members receiving VAC benefits are too often still stigmatized.

My team is currently in the process of planning the dates and locations of my next Town Halls. For those of you who attended my stakeholder meeting or Town Halls, thank you for sharing your concerns.

http://www.ombudsman-veterans.gc.ca/eng/blog/post/358


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